The X.509 certificate with find type: FindBySerialNumber and find value: xxd789ba41370e9cd36f215e3de5cxxx could not be found in the X.509 store LocalMachine.

Hi,

I am using Serial Number of installed certificate but getting below error.
“The X.509 certificate with find type: FindBySerialNumber and find value: xxd789ba41370e9cd36f215e3de5cxxx could not be found in the X.509 store LocalMachine.”

Where “xxd789ba41370e9cd36f215e3de5cxxx” is installed certificate serial key

SAML CONFIG is

<?xml version="1.0"?>



<PartnerServiceProvider Name=“Merchant”
WantAuthnRequestSigned=“false”
SignSAMLResponse=“true”
SignAssertion=“false”
EncryptAssertion=“false”
AssertionConsumerServiceUrl=“”>https://MERCHANT.xxx.COM/SAML/ACS.ashx"/>


Please let me know what I am missing.
Thanks
Sarika.


Please double check that the certificate is installed in the Windows Certificate Store for the local machine rather than the current user.
If it is, please export this certificate (public key only) to a base-64 encoded .CER file.
Rename the .CER to .TXT and send it to our support email account, mentioning this forum post, so we can take a look.